CANCELLATION POLICY FOR BOOKINGS

If you wish to cancel your booking, there are specific times and situations at which you can receive a full or partial refund.

BASED ON A NUMBER OF DAYS BEFORE CHECK-IN

Number of Days before Check-In 

30+ days

21 – 29 days

13 – 20 days

7 – 14 days

0 – 6 days

Refund %

100%

65%

60%

50%

0%

BASED ON COVID-19 TRAVEL RESTRICTIONS

In case you are prevented from arriving due to strict government imposed COVID-19 travel restrictions you are eligible for a 100% refund.

NO SHOW

Tenants that don’t show up without requesting to cancel their booking are considered a No Show and are not eligible for a refund.

HOW TO MAKE A CANCELLATION REQUEST ?

If you wish to cancel your booking send us an e-mail at wrc@grabahome.com with subject title „REFUND REQUEST, NAME SURNAME”.